Developing and Updating Service Policies

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  • Explore why policies and procedures are important.
  • Discover the requirements under the National Quality Framework.
  • Discuss who should be involved and why.
  • Best practice guidelines and ideas.
  • Receive a word based policy and procedure template.

Terms and Conditions for Child Australia’s Online Learning Centre (OLC)

Enrolment:

The following terms and conditions apply to all Child Australia Online Learning Centre (OLC) enrolments, which includes the On-Demand Webcasts and Self-Paced Courses.

Types of Enrolment:

Enrolment types include Organisations or Services, Individuals and Student/Retired.

Conditions of Enrolment:

  • Participants will be enrolled to the course as specified through purchase at the Child Australia Shop.
  • Where purchased on behalf of someone else, the purchaser is responsible for ensuring the correct person is to be enrolled within the specified course.
  • Course enrolments are valid for a period of twelve (12) months, commencing from the day of enrolment.
  • Enrolments are granted to individuals via email. The individual is responsible to provide the correct email to set up their login and profile.
  • All new enrolments are required to indicate they accept all terms and conditions of their enrolment. Allocation to the course will not happen until confirmation is received.
  • By enrolling in a Child Australia OLC course, you consent to the organisation contacting you from time to time for the purposes of communication using means including, but not limited to: letter, email, telephone (including SMS services) and social media.

Transfer of Enrolment:

Enrolments made through the Child Australia Online Learning Centre (OLC)  are non-transferable. If the instance occurs where an enrolled user does NOT log in and commence the course within the first 14 days and is no longer employed by the provider that purchased the course, this enrolment may be considered for transferring.

Enrolment Period

Enrolments are valid for a period of twelve (12) months from the date of commencement. If you have not been able to complete your course in time, you can request for an extension. Please contact our support team at support@childaustralia.org.au no later than four (4) weeks prior to your enrolment expiry date.

Developing and Updating Service Policies

Developing policies and procedures is not an easy task; it takes time to gather all relevant information and to collaborate effectively with stakeholders.

Sometimes Educators and Directors/Coordinators feel overwhelmed writing or updating policies and procedures, particularly to meet new legislative requirements and the National Quality Framework.

Ensuring each service has a clear written guide regarding expectations of staff and maintaining best practice is a crucial part of effective governance and leadership (Quality Area 7).

Relevant to all childhood education settings, join us to share ways to lift your confidence in performing this important work of service delivery.

$ 29.00 Ex GST

Course Specifications

  • Audience: Leaders
  • National Quality Standards: Quality Area 6, Quality Area 7
  • Topics: Behaviours, Child Safety
  • Early Learning Settings: ELC, FDC, OSHC
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