Communication & Difficult Conversations: Strategies for Success
$ 688.00 Ex GST
Difficult conversations are an inevitable and essential part of working in Early Childhood Education and Care. Whether you’re navigating a challenging discussion with a colleague, addressing concerns with a family member, or supporting a team member’s performance, this workshop equips you with the tools, strategies, and confidence to approach these moments with clarity and emotional intelligence.
In this interactive 2.5 – hour session, participants will explore practical strategies, evidence-based frameworks, and common ECEC-specific scenarios to support respectful, outcome-focused communication – even when the conversation feels tough.
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Build your confidence to have successful difficult conversations within ECEC settings.
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Use a range of strategies and draw from knowledge of theories and emotional intelligence to ensure conversations are effective.
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Explore and implement frameworks for structuring effective difficult conversations.
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Discuss a range of de-escalation techniques.
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Consider a variety of common scenarios where difficult conversations are likely to occur.
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Pre-Workshop Workbook – Sent upon registration, to help your team reflect and prepare
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Live Workshop Session – A 2.5 – hour interactive experience led by one of our Sector Specialists
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Conversation Templates
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Realistic Scenarios for Practice & Group Reflection
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Certificate of Attendance
NQS QA4,6, 7
